Guide to Protection Visa in Australia

Table of contents

Introduction to Australia's Protection Visa System

Australia’s Protection Visa system offers a legal pathway for individuals seeking protection due to serious threats to their safety or well-being in their country of origin. These visas provide eligible applicants with the right to live, work, and study in Australia. They also gain the opportunity to rebuild their lives in safety and dignity. The entire system of protection is part of the country’s wider humanitarian commitment under domestic law and international treaties.

Essentially, the Protection Visa framework is for two groups: individuals who qualify as refugees under the Refugee Convention and those who require complementary protection because of the risk of significant harm if they return to their home country. Although the legalities for both categories may differ, one thing remains common: individuals have the right to seek asylum when their life, freedom, or personal safety is at stake.

If you or someone you know wants to apply for a Protection Visa and needs guidance, consider the insights below from our experienced migration agents.

Introduction to Australia's Protection Visa System

Who Can Apply for a Protection Visa?

For any individual to be eligible for a Protection Visa in Australia, they must be onshore, meaning they must be physically present in the country when they apply. The applicant should also meet either the refugee criteria under international law or the complementary protection provision under Australian domestic law.

Having Refugee Status

People with refugee status under section 36(2)(a) of the Migration Act 1958 are eligible for a Protection Visa in Australia. An applicant is considered a refugee if they are outside their home country or usual residence and cannot return due to a well-founded fear of persecution. This fear must relate to at least one of the following grounds:

  • race;
  • religion;
  • nationality;
  • membership of a particular social group (e.g., LGBTQI+); or
  • political opinion.

The fear of persecution must be valid and serious, such as threats to life, systematic discrimination, or arbitrary detention. The reasons cannot be mere inconvenience or economic distress. The applicant must also prove that staying in their country of origin or residence would lead to further harm or that the government of their home country is unable or unwilling to offer protection.

Having Refugee Status

Needing Complementary Protection

Often, people who are scared to return home do not actually meet the strict definition of ‘refugee’. To accommodate their circumstances and bridge the gap, the complementary protection framework under section 36(2)(aa) of the Migration Act 1958 comes into the picture. It applies to individuals who face significant harm, such as:

  • torture;
  • cruel or inhumane treatment;
  • death penalty;
  • arbitrary deprivation of life; or
  • denial of access to necessary medical care in detention.

This type of protection reflects Australia’s non-refoulement obligation under the International Covenant on Civil and Political Rights (ICCPR) and the Convention Against Torture.

Needing Complementary Protection

Who is Excluded or Barred?

Obtaining a Protection Visa is complex, and many people are excluded or barred for the following reasons, among others. They may be barred from applying if:

  • they have previously been refused a visa;
  • they have already sought protection in another country;
  • they have arrived without a valid visa or as an unauthorised maritime arrival (in this case, they may be able to apply for a Temporary Protection Visa); or
  • they have failed character or security checks.

An experienced migration agent can help such individuals understand complex issues and guide them to seek ministerial intervention (if possible) or look for exemptions where available.

It is crucial that anyone who applies for a Protection Visa (subclass 866) understands that this option is designed for individuals who have arrived in Australia legally on a valid visa and are seeking asylum.

Who is Excluded or Barred?

Understanding Refugee and Humanitarian Protection Categories

Australia’s framework for Protection Visas recognises two distinct and equally vital forms of protection: refugee protection and humanitarian (complementary) protection. Understanding how these categories differ is essential for applicants. Each category follows specific legal reasoning and risk thresholds and has different legal definitions.

Complementary Protection

Complementary protection, in contrast, is offered to safeguard individuals who do not meet the strict definition of a refugee but are still at risk of serious harm. They may face dangers such as torture, the death penalty, or inhuman or degrading treatment or punishment if they return to their home country.

Refugee Protection

Australia is a signatory to the 1951 Refugee Convention, and its refugee protection system is based on it. To qualify in this category, an individual must be outside their home country and unable to return due to a well-founded fear of persecution. Their fear can be due to their race, religion, nationality, political opinion, or membership of a particular social group. The fear of harm must be profound, including, but not limited to, physical violence, unlawful detention, and severe discrimination.

Complementary Protection

Examples of Persecutions

Individuals seeking asylum in Australia can face issues if they do not get protection and have to return home. Some examples of real-world persecutions include the following:

  • political dissidents escaping regressive regimes;
  • survivors of gender-based violence;
  • an individual belonging to the LGBTQI+ community who is at risk due to discriminatory laws or societal violence;
  • a person escaping a civil war, where authorities are unable to provide protection or refuse to do so based on discrimination; or
  • a child or minor being forced into conscription or being abused.

An experienced migration agent can help correctly identify which category an applicant falls into, file the application, and then support the claim with the right facts, documents, and arguments.

Examples of Persecutions

The Application Process for a Protection Visa

Applying for a Protection Visa is a time-consuming and challenging legal process. It demands patience, clarity of thought, attention to detail, and well-supported claims with proper documents. Unlike other visa categories, approval for a Protection Visa is based on the applicant’s individual circumstances and supporting evidence. If you are considering this option, here’s your step-by-step guide to applying for the visa:

Preparing the Application

  • Gather documents to support your claim, such as identification papers, travel history, personal statements, and medical records (if applicable);
  • collect evidence of harm, discrimination, or threats; and
  • outline the specific reasons for fear of persecution upon returning home in a written statement or ‘statement of claims’.

Submitting the Application

  • Applications can be submitted online through the Department of Home Affairs' digital platform, ImmiAccount;
  • complete the application forms and upload all supporting documents;
  • pay any applicable fees (these can be waived in some cases, such as if you are in detention); and
  • keep a record of your Transaction Reference Number (TRN).

Common Pitfalls to Avoid During the Application

Delays, inconsistent statements, or vague claims can negatively impact your application. Other common errors to avoid include not correcting mistakes on forms, missing documents, or refusing to explain risks clearly.

To strengthen your claim, it is best to seek the assistance of a professional migration agent to remain factually consistent and legally compliant.

Preparing the Application

What Happens After You Apply?

During the processing phase, you may be granted a bridging visa that allows you to lawfully stay in Australia. The type of bridging visa and whether you can work in Australia depend on various factors. Be prepared to undergo health examinations, provide biometric information, attend an interview, and fulfil other requests.

One of the most important steps in the process is the Protection Visa interview, often referred to as the protection assessment interview. This is typically conducted by a departmental officer and is intended to explore:

  • the applicant’s identity and background;
  • the events that led to them fleeing their country;
  • whether internal relocation is possible; and
  • whether the harm feared is personal or generalised.

This is where credibility is assessed. It is essential for the applicant’s narrative to be coherent and supported by any available documentation or corroborating evidence.

Outcome of Application

The outcome of an application can be:

  • approval: if the application is granted, you will be given a Protection Visa and can live, work, study, and access essential services in Australia; or
  • refusal: if refused, the notification includes written reasons and outlines whether the applicant has access to a merits review through the Administrative Review Tribunal (ART), which replaced the previous tribunal called the Administrative Appeals Tribunal (AAT).
What Happens After You Apply

Common Challenges in Protection Visa Applications

Since this visa application comes under complex visa categories, it is natural to face challenges. Let us examine some common challenges.

Proving a Well-Founded Fear of Persecution or Harm

Many individuals face the hurdle of proving a serious fear of persecution or harm. While your fear is personal, the law requires it to be objectively reasonable. You have to share specific details about past issues and show that they would persist if you return home. Generalising hardship or conflict is not enough, and you have to satisfy the Department that the harm you fear is targeted, serious, and cannot be avoided through relocation or state protection.

Lack of Documentary Evidence

It is not uncommon for individuals to not have official records because they fled in a hurry, or official records were unavailable. Although the Department understands this issue, it focuses on consistency. Discrepancies in oral testimony, written claims, or documents can undermine your claim’s credibility. You may face refusal even for minor inconsistencies.

Why Was Protection Not Sought Earlier?

Applicants who have travelled through multiple countries before arriving in Australia may face this question. They may also be asked if they have access to a safe third country.

Proving a Well-Founded Fear of Persecution or Harm

Appeal and Review Process

Individuals whose applications are refused by the Department of Home Affairs may still have a chance to stay in Australia via the merits review process. It is conducted by the Administrative Review Tribunal (ART), where a second, independent decision-maker assesses the cases anew.

Not all applications are eligible for review. The refusal notice outlines whether a merits review is available.

Tips to Follow

During the appeal and review process, you must make yourself available for communication and provide any necessary information when asked. Additionally, keep the following tips in mind:

  • Lodge the review within the specified time limit, which is usually within 28 days of receiving the refusal.
  • Be prepared to submit new evidence or elaborate on prior claims that were overlooked or misunderstood.
  • Attend hearings to give oral testimony and respond to concerns or inconsistencies raised by the tribunal member.
  • Seek guidance from a registered migration agent to support your appeal.
Appeal and Review Process

Special Considerations for Vulnerable Applicants

The refugee and protection framework of Australia recognises that some applicants face greater risks or additional barriers due to their age, gender identity, trauma, or previous instances of suffering violence. The Department of Home Affairs considers these vulnerabilities during assessment.

For such applicants, migration agents help identify vulnerabilities early and advocate for trauma-informed processes. They may also assist them in accessing support services and protection during the application and review journey.

Rights and Benefits Under a Protection Visa

Here is a list of rights that Protection Visa holders are entitled to after getting approval.

Healthcare and Social Services: Protection Visa holders have access to Medicare, meaning they can receive treatment at public hospitals, access subsidised medications, and consult general practitioners and specialists. They are also entitled to Centrelink support.

  • Education Support: Adults can access English language programmes such as the Adult Migrant English Program (AMEP), and children have the right to attend public schools. Adults can also seek higher education, vocational training, and bridging courses.
  • Employment Rights and Restrictions: Protection Visa holders have unrestricted work rights, meaning they can seek jobs across industries. They can also access employment services and job readiness programmes.
  • Pathways to Permanent Residency and Citizenship: This visa opens the pathway to permanent residency and eventually citizenship if all legal requirements are fulfilled.
Rights and Benefits Under a Protection Visa

Conclusion: What Protection Visa Holders Need to Know

Applying for a Protection Visa is a legally complex process that involves detailed personal and legal considerations. Understanding eligibility criteria, rules, regulations, definitions, and procedural steps, as mentioned in this guide, is essential for a successful outcome.

It is also important to note that professional help is available. Registered migration agents can assist you throughout the process, from application to review. They can assist with applications and managing appeals. Therefore, obtaining their assistance can provide valuable guidance to applicants seeking safety in Australia, with the Protection Visa being the first step towards rebuilding their lives.

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